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Requests

The Requests page allows you to create, view, and manage all leave requests in your workspace.
Employees can submit time-off requests, while HR and Admins can review, approve, or reject them all from a unified dashboard.

My Requests tab showing personal leave requests
Other Requests tab showing team leave requests for HR/Admin

From this page, you can:

Tip

The table updates automatically as requests are added or approved, so you always have a real-time view.

Interface Layout

SectionDescription
Search BarQuickly search for requests by employee name, date, or reason.
FiltersUse dropdowns to filter by Status, Type, or Year.
TabsSwitch between My Requests and Others Requests.
New Request ButtonOpens the form to submit a new leave request.
Export IconDownload your leave request data in Excel format.
Table ColumnsDisplays request details such as Member, Leave Type, Date Range, Duration, and Status.

My Requests

The My Requests tab lists all the leaves you’ve personally submitted.

Each row represents one leave request and includes the following details:

ColumnDescription
MemberYour name (auto-filled).
Leave TypeThe type of leave (Annual, Sick, Remote, etc.).
Requested AtThe date you created the request.
Date RangeStart and end dates of the requested leave.
DurationTotal working days covered by the request.
StatusCurrent state: Pending, Approved, Rejected, or Canceled.
ReasonOptional explanation you provided.
Approved ByHR or Admin who handled the request.
ActionsOptions to edit or undo.

Others Requests

If you’re an HR or Admin, you’ll see an additional tab called Others Requests.
Here, you can manage all leave requests submitted by employees in your organization or assigned teams.

This view allows you to review, approve, edit, reject, or cancel requests directly.

ActionDescription
  EditAllows Admins and HRs to modify an existing request (dates, leave type, description) before approval. Useful for corrections or policy adjustments.
  ApproveConfirms the leave request. The status changes to Approved, and the leave appears on the Calendar while updating employee balances in real time.
  RejectDeclines the request. You can add a rejection reason that will appear in the employee’s request details.
  CancelLets Admins revoke an already approved or pending request. The leave is removed from the Calendar, and allowances are restored automatically.
Note

Regular employees can only view the My Requests tab.
The Others Requests tab is visible exclusively to HR and Admin roles.

Tip

When editing or canceling a request, the employee automatically receives an email notification summarizing the change.

Warning

Cancelling an approved request will immediately revert used leave days back to the employee’s balance – make sure to confirm the change before saving.

Create a New Leave Request

Click New Request to open the submission form.

newREQUEST.png

Fill in the following fields:

FieldDescription
Select MemberDefaults to your name. Admins can select another member if creating on their behalf.
Leave TypeChoose from predefined policies (Annual, Sick, Remote, etc.).
Date RangePick start and end dates using the date selector.
DescriptionAdd a note for your manager (optional).

As soon as you select a date range, the Request Summary panel on the right shows:

  • Total days requested
  • Breakdown by working hours
  • Company holidays automatically excluded

Once all fields are complete, click Create Request.

Tip

If you made a mistake or need to cancel, click Cancel at the bottom of the form.

Requests with Attachments

Some leave types, such as Sick Leave, can be configured to require an attachment (medical certificate, proof document, etc.) from the Leave Types page.

attachments.png

When you select a leave type that requires documents, the Attachments field becomes mandatory.

How it works

  • If the leave type is marked Attachment Required:
    • You must upload at least one file before submitting the request.
    • The Create Request button remains disabled or will show a validation error if no document is attached.
  • If the leave type has Optional attachments:
    • You can still upload supporting files (for context), but it’s not mandatory.

Supported formats

You can upload:

  • PDF
  • DOC / DOCX
  • JPG / PNG
  • (or any allowed formats indicated below the upload area)

What approvers see

For HR/Admin reviewing the request:

  • Attachments appear in the Request details panel.
  • They can open or download the files before approving, rejecting, or canceling the request.
  • If the leave type is configured with required attachments, approvers can be confident that a document is always stored with the request.
Note

Attachments are securely stored and linked to the request. If the request is canceled or rejected, the attachment remains available in the request history for audit purposes.


Request Summary Panel

The Request Summary panel on the right provides a complete breakdown of all selected days and how they are counted.

summary.png

🔹 Daily Breakdown

For each date, the system shows:

  • Working day / holiday / weekend
  • Pending or existing leave conflicts
  • Adjusted days (if schedule exceptions exist)
  • Number of hours counted for that day (8h)
  • Whether it counts as a full day, half-day, or is ignored due to holidays

Each line shows icons explaining the status, such as:

  • Holiday
  • Weekend
  • Pending / conflict
  • Adjusted working day

This gives both employees and approvers full transparency on how each day is treated.

🔹 Totals Overview

At the bottom of the panel, you can see:

  • Total calendar days
  • Total working days
  • Total working hours
  • Updated balance after request

Example:

21 days104h off13 work days
Used: 3Requesting: 13Left: -1.5

All calculations respect:

  • Part-time prorated schedules
  • Custom schedules
  • Holiday calendars
  • Adjusted workdays

🔹 Why Request Summary Matters

This section gives HR and employees full transparency:

  • How the system counted each day
  • Why certain days are ignored
  • Why a request may be blocked
  • How much balance will remain

It ensures accuracy, consistency, and fairness across your organization.


Real-Time Balance & Validation Rules

When creating a request, the system continuously checks all company rules and the employee’s allowance in real time.
As soon as you select dates, the bottom of the panel displays warnings, restrictions, and updated balances.

This ensures employees submit valid requests and prevents policy violations before they happen.

real-time-balance.png

🔍 What is validated?

Your workspace validates several conditions simultaneously:

1️⃣ Past Dates Restrictions

  • Regular employees cannot create requests in the past.
  • Only Admins and HR are allowed to submit past leave.

Example:
If an employee selects a date before today → a yellow warning will appear, and they cannot submit the request.


2️⃣ Overlapping Requests

The system prevents employees from creating two requests that cover the same days.

  • If the selected date range overlaps with an existing pending or approved request, you will see a red overlap warning.
  • The request cannot be submitted until you adjust the dates.

This ensures clean reporting and prevents duplicated leave.


3️⃣ Minimum Notice Rules

If your company policy requires a minimum notice period (7 days), the system will:

  • Compare the selected start date with today
  • Display a warning like:

“Minimum 7 days notice required. You have provided -16 days.”

Employees cannot submit if notice requirements are not respected unless they are Admin/HR.


4️⃣ Maximum Consecutive Days Allowed

If your leave policy limits how many consecutive days can be taken at once (ex: max 3 days for Sick Leave):

  • The system checks the selected period.
  • If exceeded, a red validation message appears:

“Maximum 3 consecutive days allowed. You are requesting 4 days.”

Submission is blocked until the range is corrected.


5️⃣ Allowance Balance & Limits

The allowance bar updates live based on:

  • Current balance
  • Days already used
  • Days being requested
  • Carry-over
  • Yearly entitlement

If the requested days exceed the remaining balance:

  • A red warning appears, for example:
    “Insufficient leave balance. You are requesting 13 days but only have 11.5 days available.”
  • The user cannot submit the request.

Admins may override this depending on company settings.


Filtering Requests

Use the filter bar at the top to narrow down your view:

FilterOptions
StatusAll Status, Pending, Approved, Rejected, Canceled
TypeAll Types or a specific leave type (Annual, Sick, etc.)
YearFilter by year of the request or leave date

Managing Requests

RoleAvailable Actions
Employee (Default)Create, view, and cancel personal requests.
HRApprove or reject requests from their team.
AdminManage all requests across the organization.
Tip

Every action (approve, reject, cancel) automatically updates the employee’s Calendar and Allowance balance.

✉️ Email Notifications

Leavo automatically sends email notifications so that everyone stays informed about request changes.

When a request is created

  • Approver notification
    As soon as an employee submits a new request, the assigned approver (HR/Admin) receives an email such as:

    • Subject: New leave request from Sophie Adams
    • Includes: Leave type, start date, end date, total days, reason, and a “View Request” button linking back to Leavo.
  • Employee confirmation
    The requester receives a “Leave Request Submitted” email confirming that their request is pending approval, with the same key details and a “View Request” button.

When a request is approved or rejected

  • If the approver approves the request, the employee receives a “Leave Request Approved” email summarizing:
    • Leave type, dates, total days, and the approver’s name.
  • If the approver rejects the request, the employee receives a “Leave Request Rejected” email, including:
    • The approver’s rejection reason (if provided) and a link to review the request details in Leavo.

When a request is canceled or modified

  • If an approver or admin cancels an existing request, the employee gets a “Leave Request Canceled” email:

    • It confirms that their balance has been restored and shows the original request details.
  • If a request is edited (for example, changing dates from Nov 10–14 to Nov 10–12), the employee receives a “Leave Request Modified” email clearly showing:

    • A “What changed” section with old vs new dates and total days.
    • A “Current details” section summarizing the updated request.

All these notifications are automated and sent from Leavo’s system email address.
Employees can always click “View Request” to open the request directly in the app and see its latest status.

Troubleshooting

IssueSolution
Can’t create requestEnsure your Leave Policy is assigned and you have enough balance.
Leave overlaps with anotherCheck the Calendar for conflicting dates.
Request not visibleAdjust filters or confirm the correct year is selected.
Tip

After submitting a request, it appears instantly in the My Requests table with the status Pending.
Once reviewed, you’ll receive a notification when it’s Approved or Rejected.

Tip

Approved requests automatically sync with the Calendar and update your Allowances balance.

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